Contact Centres house the voice of your company. The Contact Centre environment can be a green house of growth and success for any company. I have been working with and supporting call centers for over 15 years, in 9 different countries, across 4 continents. I have worked with contact centres across multiple channels including: Voice, Chat/Messaging, Social, and corporate communication.
I will help you define ways to set clear expectations of your site leaders. Additionally, I can work with your site leaders to create a unified plan to support the company’s vision, direction, and values.
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